Enterprise

  • Return Agent - Ottawa Airport - Part Time

    Location
    Ottawa Arpt
    Airport / City
    Customer Service/Support - Customer Service/Support
    Job ID
    2018-265308
  • Overview

    National Car Rental and Alamo Rent-A-Car have an exciting opportunity for a Part-Time Return Agent at our Ottawa International Airport Location.  The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process, and assists all customers with the rental return process. Provides professional, knowledgeable and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

     

    Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

    We are a multibillion-dollar industry leader that is rapidly expanding and growing. At Enterprise, National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

    Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

     

     

     
     

     

    sdfervice, cusatomer assistant representative, face to face service, waiter, bartender, customer dispute resolution.

    Responsibilities

    • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
    • Remind customer to check for personal belongings.
    • Advise and review rental charges; and provide an accurate receipt to the customer.
    • Provide information in a professional and courteous manner regarding transportation to the airport terminal. 
    • Inquire about service, satisfaction and document dissatisfaction.

     

     

    Qualifications

    • Must be at least 18 years of age.
    • High School Diploma or G.E.D. required.
    • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
    • No drug or alcohol related conviction on driving record in the past 5 years.
    • Must be currently authorized to work in Canada.

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